When you see someone wandering with dementia, the most important thing is to ensure their safety. Here's a step-by-step guide on what to do:
1. Prioritize Safety and Approach Calmly:
- Stay Calm: Your calm demeanor can help de-escalate any potential anxiety or confusion the person may be experiencing.
- Approach Gently: Don't startle them. Approach from the front or side, so they can see you coming.
- Maintain a Safe Distance Initially: Observe their behavior. If they seem agitated or fearful, give them space.
2. Engage and Assess the Situation:
- Introduce Yourself Simply: "Hello, my name is [Your Name]. Are you okay?" or "Can I help you?"
- Speak Clearly and Slowly: Use simple language and short sentences. Avoid complex questions.
- Listen Actively: Even if their responses are confused, try to understand what they are communicating.
- Look for Identifying Information: Check for an ID Bracelet, a wallet, or any other identifying items that might have contact information. Some people with dementia wear medical alert bracelets that indicate their condition and provide emergency contacts.
- Assess for Immediate Danger: Are they in the middle of a road? Near water? Unsuitably dressed for the weather?
3. If They Seem Disoriented or in Danger:
- Do Not Leave Them Alone: If you believe they are at risk, stay with them until help arrives.
- Try to Redirect Gently: If they are walking towards a dangerous area, try to gently guide them away. "Let's walk over here, it's safer."
- Offer Simple Assistance: "Can I help you find your way home?" or "Are you looking for something?"
4. Contact Emergency Services or Relevant Authorities:
- Call 911 (or your local emergency number): If you cannot identify the person, they appear distressed, are in danger, or you are unable to help them, call emergency services. Explain the situation clearly: "I've encountered an individual who appears to have dementia and is disoriented and wandering."
- Provide a Clear Description: Give their approximate age, what they are wearing, and your exact location.
- Inform Them of Any Identifying Information: If you found an ID or medical alert bracelet, provide that information to the dispatcher.
- Do Not Accuse or Confront: Avoid asking questions that might sound accusatory (e.g., "Why are you out here?").
5. What to Expect When Help Arrives:
- Police or Emergency Responders: They are trained to handle such situations. They will try to identify the person and contact their family or caregivers.
- Support for the Person: The person may be taken to a safe place, such as a police station or hospital, until their family can be located.
Important Considerations:
- Patience is Key: People with dementia may be confused, frightened, or even agitated. Your patience and understanding are crucial.
- Avoid Arguments: Do not argue with the person or try to reason with them if they are disoriented.
- Do Not Force Them: Do not physically restrain or force them to do something they resist, unless it's absolutely necessary to prevent immediate harm.
- Respect Their Dignity: Treat them with respect and compassion, as you would anyone in need of help.
By following these steps, you can help ensure the safety and well-being of someone with dementia who is wandering.